My Ambit Secrets – The Ten Communications Qualities – Part 2

My Ambit Secrets – The Second Communication Quality – Don’t Get Distracted By Anything!

My Ambit secrets are what I love to share in my training materials.  

Today I share a tidbit from My Ambit secrets about the second communication quality:  Don’t Get Distracted.

Ah yes, the joy of multi-tasking!  Hey, I can type out an email to my mom, talk to my kids who just got home from school, give my prospect a rundown on our FREE Energy Program and get my "Honey Do" List – all at the same time!  I love this new world we live and work in.  The one that favors doing many things at once cuz I get so much done!  Who cares if Mom keeps saying that the emails I send to her are often disjointed, I just gave permission for my kids to skip out on their homework, my "Honey Do" list didn't get done and the prospect didn’t sign up?  Look at all I was doing!  And that is how multi-tasking works.  You distract yourself each time you add something new.  

Here’s the better solution:  Do one thing at a time, do it thoroughly, professionally and most of all distraction free.  That’s what I cover in the second communication quality.

I am sure you have experienced a time when you took a call while you were in the middle of something.  Maybe it was a deadline.  So, you figured you would handle the call while you worked to meet the deadline.  When you reflect back on this, I bet you will recall this was a difficult process.  You probably were not focused enough on either the call or the project to do either well.

On the other side of this, you have also probably made a call to a lead where you knew they were not focused on your conversation.  Maybe you could hear them typing on the computer or shuffling around.

 Neither of these scenarios is the best.  When it comes to distractions, here's what my Coach taught me:

 “Nothing is more annoying than when you’re talking to someone who is distracted by something going on in the environment.  Whether it’s a TV that distracts them, a person walking by, or a person on the phone clicking over on call waiting to see who is calling them – anything other than 100% interest in your prospect is not acceptable.” 

A distraction is anything that shifts your focus off of the prospect and onto something else.

 If you are speaking with someone and they are not focused on you, it is really upsetting.  So, imagine if a prospect and you are meeting and you are distracted how upsetting that would be for them.  I teach about the different distractions that can happen and the my secrets to avoiding them in our Ambit Pro Inviter Series.

One of the many ways you can avoid being distracted is to avoid multi-tasking.  For example: don’t check your email while you are talking to a prospect.  When you try to do two things at once, you are less able to be fully effective at either task.  When you multi-task, you shift your focus between two or more tasks, so you are just not 100% interested in what your prospect is saying.

When communicating with a prospect and you remember the first Communication Quality (be interested in the prospect) – it is only logical that to do so you cannot be distracted during the conversation.  If you are distracted, then it would appear to the prospect that you are not interested in him or her.  

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